Sales & Operations Leader for High-Volume Practice

Serenity Healthcare; Town of Texas (WI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

vision coverage

401(k) retirement plan

10 PTO days to start, 15 after yearone

10 paid holidays

Job summary

Serenity Healthcare in Wisconsin is hiring a Practice Manager, Sales & Operations to own a high-volume service location—the team, the floor, the numbers, the sales pipeline, and the member experience.

This role rewards revenue growth and tight operations; you will lead visibly, hold your team to performance targets, and raise standards even when pressure is high.

Compensation is $100,000+ annually with bonus incentives, plus 90% employer-paid medical/dental/vision, a 401(k) plan, and generous PTO.

Qualifications

• 5+ years of leadership experience blending operations management and sales.
• Proven track record of meeting and exceeding sales targets.
• Demonstrated accountability to KPIs, with metrics-driven decision making.
• Background in hospitality, upscale retail, or premium service operations is a strong advantage.
• Direct performance conversations with results to show for them.
• Proactively identifying and fixing issues to improve performance.

Responsibilities

• Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality.
• Drive sales performance across the location, with clearly defined revenue targets and KPIs.
• Set the performance standard for the team and maintain it through coaching and accountability.
• Ensure every member interaction is efficient, professional, and reflects Serenity’s service level — while identifying and converting sales opportunities.
• Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use data to inform decisions.
• Identify underperformance early and address it directly with clear follow-through.

Job description

Serenity Healthcare in Wisconsin is hiring a Practice Manager, Sales & Operations to own a high-volume service location—the team, the floor, the numbers, the sales pipeline, and the member experience.

This role rewards revenue growth and tight operations; you will lead visibly, hold your team to performance targets, and raise standards even when pressure is high.

Compensation is $100,000+ annually with bonus incentives, plus 90% employer-paid medical/dental/vision, a 401(k) plan, and generous PTO.