Sales Operations Leader: Forecasting, Territory & Growth

RingCentral, Inc; Belmont (CA); On-site; USD 118,000 - 144,000; Full time

Benefits offered by this job

Medical insurance

HSA / FSAs

401K match

Paid time off

Parental leave

Job summary

RingCentral, Inc. is seeking a Sales Operations Manager in Belmont, CA. You will partner with Acquisition sales teams to drive new-logo growth, translating data into actionable recommendations and managing forecasting, planning, and territory design.

You will own lead routing, quota setting, and weekly/quarterly reporting, while partnering with Finance, Deal Desk, Marketing, and Sales Enablement to scale the Acquisition motion in a fast-paced SaaS environment.

Qualifications

• 10+ years in Sales Operations or equivalent analytical roles.
• Experience supporting BDR/SDR or Acquisition-focused teams.
• Strong forecasting, territory/quota design, and operating plan experience.
• Familiarity with lead routing tools and data hygiene in Salesforce.

Responsibilities

• Own weekly sales forecasting cadence for Acquisition org with high accuracy.
• Assist annual planning: target-setting, capacity modeling, headcount planning.
• Design territory models for balanced coverage across teams.
• Support quota setting aligned to bookings targets.
• Own lead routing logic and ensure efficient distribution.
• Partner with Finance, Deal Desk, Marketing to enable GTM execution.
• Produce recurring pipeline, quarterly, and executive reporting.
• Build dashboards highlighting trends, risks, and opportunities.
• Improve CRM data hygiene and sales workflows.

Skills

Forecasting

Territory design

Quota setting

Lead routing

Data analysis

Cross-functional collaboration

Excel modeling

Communication

Self-starter

SaaS/tech knowledge

Education

Bachelor's degree

Tools

Salesforce

Tableau

Sigma

LeanData

Chili Piper

Job description

RingCentral, Inc. is seeking a Sales Operations Manager in Belmont, CA. You will partner with Acquisition sales teams to drive new-logo growth, translating data into actionable recommendations and managing forecasting, planning, and territory design.

You will own lead routing, quota setting, and weekly/quarterly reporting, while partnering with Finance, Deal Desk, Marketing, and Sales Enablement to scale the Acquisition motion in a fast-paced SaaS environment.