Sales & Operations Leader for High-Volume Practice

Serenity-Healthcare-1; Sandy Springs (GA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Bonus incentives

Health benefits

401(k) retirement plan

PTO/holidays

Job summary

Serenity is seeking a Practice Manager, Sales & Operations in Sandy Springs, GA to take full ownership of a high-volume service location. You will lead the team, manage the floor, drive the sales pipeline, and ensure an exemplary member experience.

The role requires 5+ years of leadership blending operations and sales, with a proven track record of meeting revenue targets. Compensation starts at $100,000 per year with bonus incentives and strong benefits.

Qualifications

• 5+ years of leadership blending operations management and sales.
• Proven track record of meeting and exceeding sales targets.
• Demonstrated accountability to KPIs with data-driven decisions.
• Background in hospitality, upscale retail, or premium service operations is advantageous.
• Direct performance conversations with clear outcomes.
• Proactive in identifying and fixing issues.

Responsibilities

• Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality
• Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs
• Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability
• Ensure every member interaction is efficient, professional, and reflects Serenity's service level — identifying and converting sales opportunities
• Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use data to make operational and commercial decisions
• Identify underperformance early and address it directly, with clarity and follow-through

Skills

Leadership

Operations management

Sales

KPIs

Accountability

Job description

Serenity is seeking a Practice Manager, Sales & Operations in Sandy Springs, GA to take full ownership of a high-volume service location. You will lead the team, manage the floor, drive the sales pipeline, and ensure an exemplary member experience.

The role requires 5+ years of leadership blending operations and sales, with a proven track record of meeting revenue targets. Compensation starts at $100,000 per year with bonus incentives and strong benefits.