Sales & Operations Advisor — Growth & Training Track

DriveTime; Fort Myers (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K)

Life insurance

Disability insurance

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime is seeking a Sales and Operations Advisor to engage customers, match them with the right vehicle and financing options, and guide them toward a purchase or clear next steps. You will support dealership operations, ensuring compliance and a high-quality customer experience.

The role emphasizes building strong customer partnerships, managing the full sales cycle, and maintaining deep knowledge of inventory, financing, and processes.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience in sales and retail operations.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Skills

Customer engagement

Sales process

Operational responsibilities

Inventory knowledge

Negotiation

Team collaboration

Customer experience

Education

High School Diploma or GED

Associates or Bachelor's preferred

Job description

DriveTime is seeking a Sales and Operations Advisor to engage customers, match them with the right vehicle and financing options, and guide them toward a purchase or clear next steps. You will support dealership operations, ensuring compliance and a high-quality customer experience.

The role emphasizes building strong customer partnerships, managing the full sales cycle, and maintaining deep knowledge of inventory, financing, and processes.