Sales & Operations Advisor — Growth & Training Path

DriveTime Automotive Group; Texas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Life insurance

Short/long-term disability

Tuition reimbursement

Wellness program

Paid time off

Sunday closure for family time

Job summary

DriveTime Family of Brands seeks a Sales and Operations Advisor to deliver exceptional customer interactions, guide customers through vehicle selections, financing options, and nurture ongoing relationships. You will support dealership operations, handle opening/closing duties, cash handling, inventory management, and maintain compliance to ensure a high-quality customer experience.

The role offers a structured growth path from Levels 0–4, salary growth potential, and comprehensive benefits,

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks.
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.

Skills

Customer service

Sales experience

Retail operations

Communication

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Tools

CRM software

Job description

DriveTime Family of Brands seeks a Sales and Operations Advisor to deliver exceptional customer interactions, guide customers through vehicle selections, financing options, and nurture ongoing relationships. You will support dealership operations, handle opening/closing duties, cash handling, inventory management, and maintain compliance to ensure a high-quality customer experience.

The role offers a structured growth path from Levels 0–4, salary growth potential, and comprehensive benefits,