Sales & Operations Advisor - Growth, Training & Impact

DriveTime Car Sales, LLC; Peoria (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K)

Company paid life insurance

Short and long-term disability

Tuition reimbursement

Wellness program

Paid Time Off

Job summary

DriveTime Family of Brands seeks a Customer Experience & Sales Support specialist in Peoria, IL. You will greet customers, present vehicle features and financing basics, and nurture relationships across online and showroom channels.

You will also assist with paperwork, daily operations, and inventory presentation, collaborating with Sales and Operations Advisors to ensure a smooth, positive car-buying journey.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Willingness to learn and grow; pass background and drug screening.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations and maintain vehicle inventory presentation and showroom organization.

Skills

Customer service

Sales support

Communication

Multi-tasking

Education

High School Diploma or GED

Associates or Bachelors preferred

Tools

CRM software

MS Office

Job description

DriveTime Family of Brands seeks a Customer Experience & Sales Support specialist in Peoria, IL. You will greet customers, present vehicle features and financing basics, and nurture relationships across online and showroom channels.

You will also assist with paperwork, daily operations, and inventory presentation, collaborating with Sales and Operations Advisors to ensure a smooth, positive car-buying journey.