Sales & Operations Advisor — Growth & Leadership Path

DriveTime; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability coverage

Tuition reimbursement

Wellness program

Competitive pay

Paid Time Off

Growth opportunities

Job summary

DriveTime Family of Brands seeks a Sales and Operations Advisor to deliver effective customer interactions by understanding needs and matching the right vehicle and financing options. They ensure each customer completes a purchase or understands the next steps, while supporting dealership operations and compliance for a high-quality experience.

The role emphasizes learning through multi-phase progression, mastering sales processes, and contributing to a positive team environment with strong

Qualifications

• 3+ years of related work experience.
• Minimum of 3 years in sales and retail operations.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.

Skills

Sales

Retail ops

Customer service

Negotiation

Teamwork

Cash handling

Education

High school diploma

Associate or bachelor’s preferred

Job description

DriveTime Family of Brands seeks a Sales and Operations Advisor to deliver effective customer interactions by understanding needs and matching the right vehicle and financing options. They ensure each customer completes a purchase or understands the next steps, while supporting dealership operations and compliance for a high-quality experience.

The role emphasizes learning through multi-phase progression, mastering sales processes, and contributing to a positive team environment with strong