Sales & Operations Advisor: Growth Path & Training

DriveTime; Delaware; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(K)

Life insurance

Disability coverage

Tuition reimbursement

Wellness program

Paid time off

Growth opportunities

Bonus program

Work-life balance

Job summary

DriveTime is seeking a Sales and Operations Advisor to deliver a world-class customer experience and drive sales at our dealership. You will engage customers, match them with the right vehicle and financing, and guide them through the next steps to purchase or complete the process.

You will also support daily store operations, inventory control, and compliance to ensure a consistent high-quality customer experience.

Qualifications

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.

Responsibilities

• The Sales and Operations Advisor focus on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options.
• They ensure each customer either completes a purchase or understands the next steps to do so.
• In addition to customer engagement, the Advisor supports dealership operations by completing required operational tasks, maintaining compliance, and helping ensure the dealership is prepared to deliver consistent, high-quality customer experience.

Skills

Customer engagement

Sales

Inventory management

Negotiation

Team collaboration

Education

High School Diploma or GED

Associates or bachelors preferred

Tools

OET experience

Job description

DriveTime is seeking a Sales and Operations Advisor to deliver a world-class customer experience and drive sales at our dealership. You will engage customers, match them with the right vehicle and financing, and guide them through the next steps to purchase or complete the process.

You will also support daily store operations, inventory control, and compliance to ensure a consistent high-quality customer experience.