Sales & Operations Advisor — Grow with World‑Class Training

DriveTime Car Sales, LLC; Salt Lake City (UT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) and life insurance

Tuition reimbursement

Wellness program

Paid time off

Monthly bonus

Job summary

DriveTime Family of Brands in Salt Lake City is seeking a Sales and Operations Advisor to connect customers with the right vehicle and financing, guiding them through the sales journey and ensuring a smooth purchase.

The role supports dealership operations, completing tasks, maintaining compliance, and delivering a high-quality customer experience across DriveTime's family of companies, with opportunities for growth through multi-phase levels.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience Minimum of 3 years of experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Skills

Customer engagement

Sales process

Operations & cash handling

Inventory management

Negotiation skills

Team collaboration

Training new hires

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Job description

DriveTime Family of Brands in Salt Lake City is seeking a Sales and Operations Advisor to connect customers with the right vehicle and financing, guiding them through the sales journey and ensuring a smooth purchase.

The role supports dealership operations, completing tasks, maintaining compliance, and delivering a high-quality customer experience across DriveTime's family of companies, with opportunities for growth through multi-phase levels.