Sales & Member Experience Specialist

Talentify; Roseville (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Appreciation Program

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative responsible for enhancing member experience through superior customer service.

The role involves greeting potential members, answering phone inquiries, assisting with check-ins, and ensuring club cleanliness. Ideal candidates will have strong customer service skills, a good work ethic, and basic computer proficiency.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency is necessary.
• Honesty and a good work ethic are essential.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Assist with member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member services issues and forward important concerns.
• Help maintain cleanliness of the club.

Skills

Customer service skills

Basic computer proficiency

Active listening

Problem-solving

Diplomacy

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative responsible for enhancing member experience through superior customer service.

The role involves greeting potential members, answering phone inquiries, assisting with check-ins, and ensuring club cleanliness. Ideal candidates will have strong customer service skills, a good work ethic, and basic computer proficiency.