Member Services & Front Desk Sales Specialist

Talentify; New Iberia (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a dedicated Customer Service Representative to enhance the member experience through strong customer service. This role includes greeting members, handling phone inquiries, and assisting with member services at our club.

As a key team member, you will contribute to maintaining the club's cleanliness and facilitate a welcoming environment. Strong communication and problem-solving skills are essential to succeed in this role.

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills are needed.
• Basic computer proficiency is necessary.

Responsibilities

• Greet potential members, ensuring a great customer experience.
• Answer phone calls politely to assist with inquiries.
• Facilitate member services and forward issues as needed.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Tools

Basic Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness is looking for a dedicated Customer Service Representative to enhance the member experience through strong customer service. This role includes greeting members, handling phone inquiries, and assisting with member services at our club.

As a key team member, you will contribute to maintaining the club's cleanliness and facilitate a welcoming environment. Strong communication and problem-solving skills are essential to succeed in this role.