Member Experience & Sales Specialist

Planet Fitness - PF Baseline Fitness; White Bear Lake (MN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Free Membership

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to provide exceptional customer service and enhance the member experience. This position requires greeting potential members, answering inquiries, and maintaining club cleanliness.

Strong communication and problem-solving skills are essential for success. Benefits include health insurance, a free membership for yourself and a family member, as well as various insurance options.

Qualifications

• Strong customer service skills are required.
• Basic computer proficiency is necessary.
• Honesty and good work ethic are essential.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely to assist with questions or concerns.
• Assist in member check-ins and account updates.
• Help maintain neatness and cleanliness of the club.

Skills

Customer Service

Communication

Problem Solving

Listening

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to provide exceptional customer service and enhance the member experience. This position requires greeting potential members, answering inquiries, and maintaining club cleanliness.

Strong communication and problem-solving skills are essential for success. Benefits include health insurance, a free membership for yourself and a family member, as well as various insurance options.