Member Experience & Sales Specialist

Talentify; Moorhead (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Pet Insurance

Job summary

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative who will provide an exceptional member experience. The role is focused on assisting current and prospective members with various inquiries and tasks at the front desk.

Responsibilities include greeting members, answering phone calls, and maintaining club cleanliness. The position requires strong customer service skills, good work ethic, and basic computer proficiency.

Qualifications

• Strong customer service skills.
• Good work ethic and honesty required.
• Basic computer skills necessary.

Responsibilities

• Greet and assist potential members for a great experience.
• Answer phone calls politely for customer queries.
• Assist with member check-ins and account updates.
• Facilitate member service issues with management.
• Maintain club cleanliness and neatness.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Tools

Basic Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative who will provide an exceptional member experience. The role is focused on assisting current and prospective members with various inquiries and tasks at the front desk.

Responsibilities include greeting members, answering phone calls, and maintaining club cleanliness. The position requires strong customer service skills, good work ethic, and basic computer proficiency.