Sales Lead & Team Growth Champion

Paper Source, Inc.; Brentwood (TN); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Employee discount

401(k) with company match

Paid time off

Holiday pay

Healthcare benefits

Job summary

Paper Source, Inc. is seeking a Sales Lead to model strong selling behaviors and deliver an exceptional customer experience. You will mentor CSAs, lead the store team, and ensure revenue growth through service, product knowledge, and effective operations.

You will oversee merchandising, campaigns, and store standards while directing daily tasks, training, and development. This role emphasizes teamwork, safety, and community engagement within the store environment.

Qualifications

• Proven store leadership experience and a track record of meeting sales goals.
• Strong communication and collaboration skills across teams.
• Ability to mentor and develop customer service associates.
• Comfort with merchandising and store presentation standards.
• Experience managing opening/closing and daily store operations.

Responsibilities

• Lead and mentor store team to deliver exceptional customer service.
• Drive sales through promotions and campaigns and customer engagement.
• Oversee visual merchandising and replenishment standards to maintain a vibrant store.
• Open and close the store, ensuring safety and security for staff and customers.
• Manage receiving, returns, and day-to-day processes to minimize shrink.
• Communicate effectively with team and leadership to align on goals.

Skills

leadership

customer service

retail operations

visual merchandising

team training

Education

Retail management experience

Job description

Paper Source, Inc. is seeking a Sales Lead to model strong selling behaviors and deliver an exceptional customer experience. You will mentor CSAs, lead the store team, and ensure revenue growth through service, product knowledge, and effective operations.

You will oversee merchandising, campaigns, and store standards while directing daily tasks, training, and development. This role emphasizes teamwork, safety, and community engagement within the store environment.