Sales Lead - Retail: Customer-Driven Coach

The J.Jill Group; Richmond (MO); Hybride; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage with bonuses

Generous associate discount

Employee Assistance Program

Paid time off and sick leave

Group discounts

Résumé du poste

The J.Jill Group in Missouri is seeking a Sales Lead who is customer-obsessed and results-driven to support store leadership, drive sales, and coach a talented team. You will create meaningful connections with customers and lead by example to deliver an exceptional shopping experience.

You will stay knowledgeable about products, participate in merchandising and store operations, and help meet sales targets while maintaining a welcoming, inclusive environment for our diverse community.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsabilités

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Connaissances

Retail experience

Customer service

Team leadership

Sales oriented

Communication skills

Outils

POS systems

Description du poste

The J.Jill Group in Missouri is seeking a Sales Lead who is customer-obsessed and results-driven to support store leadership, drive sales, and coach a talented team. You will create meaningful connections with customers and lead by example to deliver an exceptional shopping experience.

You will stay knowledgeable about products, participate in merchandising and store operations, and help meet sales targets while maintaining a welcoming, inclusive environment for our diverse community.