Retail Sales Lead — Customer-Obsessed Coach

J. Jill; North Wales (Montgomery County); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Competitive hourly wage

Associate discount

Career growth opportunities

Employee Assistance Program

Paid time off

Job summary

J.Jill is seeking a passionate Sales Lead to support store leadership in driving sales and team support. You will foster genuine customer connections, provide styling recommendations, and help maintain an exceptional shopping experience across the store and community.

Join a culture that values inclusivity, performance, and growth. The role requires flexibility for weekends, evenings, and holidays and offers competitive compensation with incentives and employee benefits.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.

Skills

Customer service

Team leadership

Sales performance

Communication skills

Retail experience

Education

High school diploma

Tools

POS system

Job description

J.Jill is seeking a passionate Sales Lead to support store leadership in driving sales and team support. You will foster genuine customer connections, provide styling recommendations, and help maintain an exceptional shopping experience across the store and community.

Join a culture that values inclusivity, performance, and growth. The role requires flexibility for weekends, evenings, and holidays and offers competitive compensation with incentives and employee benefits.