Store Sales Lead & Team Coach

J. Jill; Nashville (TN); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Employee discount

Career growth opportunities

Supportive team environment

Employee Assistance Program

Paid time off & sick leave

Job summary

J.Jill is seeking a Sales Lead to support store leadership in driving sales, mentoring staff, and delivering an exceptional shopping experience. You will build meaningful connections with customers and participate in community engagement, all while upholding J.Jill's inclusive culture.

You will train and coach team members, strive to meet sales targets, and maintain product knowledge to guide customers confidently through purchases.

Qualifications

• 1+ years of retail experience, preferably in women's specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill's products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team leadership

Sales-driven

Communication skills

Flexible schedule

Job description

J.Jill is seeking a Sales Lead to support store leadership in driving sales, mentoring staff, and delivering an exceptional shopping experience. You will build meaningful connections with customers and participate in community engagement, all while upholding J.Jill's inclusive culture.

You will train and coach team members, strive to meet sales targets, and maintain product knowledge to guide customers confidently through purchases.