In-Store Sales Lead & Customer Coach

J.Jill; Birmingham (MI); On-site; USD 17,048,000 - 24,280,000; Full time

Benefits offered by this job

Competitive wage and incentives

Associate discount

Career growth

Supportive team environment

Employee assistance program

Paid time off and sick leave (where aff

Job summary

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and nurture a customer-obsessed environment. You will deliver an exceptional shopping experience while upholding our inclusive culture and brand ethos.

You will train team members, maintain product knowledge, and help achieve sales targets through personalized styling and strong customer engagement. Flexible scheduling and a focus on community relations are valued.

Qualifications

• 1+ years of retail experience.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs and providing personalized styling recommendations.

Skills

Retail experience

Customer service

Team motivation

Job description

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and nurture a customer-obsessed environment. You will deliver an exceptional shopping experience while upholding our inclusive culture and brand ethos.

You will train team members, maintain product knowledge, and help achieve sales targets through personalized styling and strong customer engagement. Flexible scheduling and a focus on community relations are valued.