Sales Lead - Elevate Customer Experience & Team Coaching

knitwellgroup; Burlington (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and growth

Community impact through partnerships

Job summary

LOFT in Burlington, NC seeks a Sales Lead to deliver personalized customer experiences and guide associates. You will work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will bring retail sales experience, leadership potential, POS proficiency, and a flexible schedule including evenings and weekends. Join a team focused on inclusivity, engagement, and top-tier customer service.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Deliver personalized customer experiences and provide guidance and support to associates.
• Collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to enhance customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Stay informed on company priorities and promotions to provide customers with a seamless omnichannel experience.

Skills

Retail sales experience

Management experience

Technology proficient

Communication and coaching

Flexible availability

Initiative

Organization and prioritization

Tools

POS system

Job description

LOFT in Burlington, NC seeks a Sales Lead to deliver personalized customer experiences and guide associates. You will work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will bring retail sales experience, leadership potential, POS proficiency, and a flexible schedule including evenings and weekends. Join a team focused on inclusivity, engagement, and top-tier customer service.