Sales Lead - Coach & Elevate Customer Experience

knitwellgroup; Newnan (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Newnan, GA is hiring a Sales Lead to drive personalized customer experiences and coach a team. You will partner with the Store Manager to become an expert on store operations, ready to step in as manager when needed.

Flexible scheduling, including evenings and weekends, is expected to support the omnichannel shopping experience. Join a brand that prioritizes customer care, inclusivity, and strong visual standards while fostering professional development and collaboration across the store

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a brand representative delivering personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Leadership

POS proficiency

Job description

LOFT in Newnan, GA is hiring a Sales Lead to drive personalized customer experiences and coach a team. You will partner with the Store Manager to become an expert on store operations, ready to step in as manager when needed.

Flexible scheduling, including evenings and weekends, is expected to support the omnichannel shopping experience. Join a brand that prioritizes customer care, inclusivity, and strong visual standards while fostering professional development and collaboration across the store