Sales Lead & Team Coach - Elevate Customer Experiences

KnitWell Group; Mishawaka (CO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead to deliver personalized customer experiences and support associates with coaching and guidance. You will collaborate with the Store Manager to run store functions and be ready to step in as manager when needed, ensuring high standards and a positive customer environment.

The role emphasizes developing a highly engaged team, maintaining visual and operational excellence, and driving a profitable, customer-focused store.

Qualifications

• 6+ months of retail sales experience preferred.
• Experience in team onboarding and development preferred.
• Proficient with a point-of-sale system and store technology.

Responsibilities

• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager on store operations and coverage.
• Step in as manager when needed and uphold brand standards.
• Provide in-the-moment coaching to improve customer interactions.
• Support omnichannel shopping experience using available tools.

Skills

Retail sales experience

Management experience

POS system proficiency

Coaching and communication

Flexible availability

Initiative

Organization and prioritization

Tools

Point-of-sale system

Job description

LOFT is seeking a Sales Lead to deliver personalized customer experiences and support associates with coaching and guidance. You will collaborate with the Store Manager to run store functions and be ready to step in as manager when needed, ensuring high standards and a positive customer environment.

The role emphasizes developing a highly engaged team, maintaining visual and operational excellence, and driving a profitable, customer-focused store.