Retail Sales Lead: Elevate Customer Experience & Team

N23 Premium Brands Opco LLC; Charlotte (NC); On-site; USD 42,000 - 68,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead in Charlotte, NC to deliver personalized customer experiences and guide associates. You’ll work with the Store Manager to master store functions and be ready to step in as manager when needed.

You’ll bring about 6 months of retail sales experience (preferred) and management experience (preferred). Tech-savvy with POS systems, you’ll handle shifts including evenings, weekends, and holidays, and organize, delegate, and prioritize tasks to meet deadlines.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Customer service

Leadership

Coaching

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Charlotte, NC to deliver personalized customer experiences and guide associates. You’ll work with the Store Manager to master store functions and be ready to step in as manager when needed.

You’ll bring about 6 months of retail sales experience (preferred) and management experience (preferred). Tech-savvy with POS systems, you’ll handle shifts including evenings, weekends, and holidays, and organize, delegate, and prioritize tasks to meet deadlines.