Retail Sales Lead: Coach & Elevate Customer Experience

N23 Premium Brands Opco LLC; Raleigh (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through philanthropic

Job summary

LOFT in Raleigh, NC is seeking a part-time Sales Lead to inspire exceptional customer experiences and guide associates. You will collaborate with the Store Manager, stepping in as needed to support store operations and maintain brand standards.

Ideal candidates have retail experience and comfort with POS systems, with flexibility for evenings, weekends, and holidays. LOFT offers discounts, development opportunities, and a community-focused culture.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions; able to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Maintain high visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so each associate shines in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize technology to stay informed on company priorities and promotions to provide a seamless omnichannel experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system

Communication coaching

Flexible availability

Decision making and prioritization

Tools

POS software

Job description

LOFT in Raleigh, NC is seeking a part-time Sales Lead to inspire exceptional customer experiences and guide associates. You will collaborate with the Store Manager, stepping in as needed to support store operations and maintain brand standards.

Ideal candidates have retail experience and comfort with POS systems, with flexibility for evenings, weekends, and holidays. LOFT offers discounts, development opportunities, and a community-focused culture.