Sales Floor Supervisor: Lead, Coach & Merchandising

Lowe's Companies, Inc.; Dubuque (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team in delivering outstanding customer service while maintaining a clean, safe, and well-stocked store environment.

The role involves coaching, task delegation, and ensuring area coverage to achieve sales and service goals. Responsibilities include safety walks, training associates, and collaborating with other departments to enhance the customer experience.

Qualifications

• High School Diploma or equivalent required or 5 years of retail experience.
• Strong customer service background and leadership ability.
• Experience supervising teams and coordinating tasks across departments.
• Proficiency with store computer systems and office software.

Responsibilities

• Lead and coach a team of associates to deliver exceptional customer service.
• Delegate tasks, monitor daily activities, and manage performance.
• Ensure department coverage, safety practices, and merchandising execution.

Skills

Customer service

Leadership

Team supervision

Cross-functional collaboration

Coaching

Microsoft Office

Safety awareness

Education

High School Diploma or equivalent

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team in delivering outstanding customer service while maintaining a clean, safe, and well-stocked store environment.

The role involves coaching, task delegation, and ensuring area coverage to achieve sales and service goals. Responsibilities include safety walks, training associates, and collaborating with other departments to enhance the customer experience.