Sales Floor Lead: Elevate Service & Team Performance

Lowe's Companies, Inc.; Gordonsville (VA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Lowe's Associate Discount

Tuition assistance

Life and Disability insurance

Job summary

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team, deliver outstanding customer service, and ensure a safe, well-stocked store. You will coach associates, manage daily tasks, and drive merchandising decisions to meet store goals.

The role emphasizes customer-facing activities, training, performance management, and collaboration with leaders to maintain high standards across departments. Travel is occasional, and hours include mornings, afternoons, and evenings.

Qualifications

• Experience in customer service and leading teams in a retail setting.
• Ability to train, mentor and develop associates.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Lead and enable a team of associates to deliver best possible customer experience.
• Coach and train associates; delegate; manage daily tasks and performance.
• Ensure department coverage and safety; monitor store safety practices and lifting directions.

Skills

Customer service

Leadership

Training & mentoring

Cross-functional collaboration

Microsoft Office

Tools

Microsoft Office Suite

Job description

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team, deliver outstanding customer service, and ensure a safe, well-stocked store. You will coach associates, manage daily tasks, and drive merchandising decisions to meet store goals.

The role emphasizes customer-facing activities, training, performance management, and collaboration with leaders to maintain high standards across departments. Travel is occasional, and hours include mornings, afternoons, and evenings.