Sales Floor Leader & Customer Experience Champion

Warby Parker; Minneapolis (MN); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, vision, and dental insurance

Life and AD&D Insurance

401(k) Retirement savings plan

Descripción de la vacante

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our stores in the U.S. and Canada.

You will lead on the floor, oversee front-of-house operations, and step in when a manager isn’t present, guiding the team with Warby Parker's story and values. You bring retail experience with at least 6 months in a supervisory role, stellar interpersonal skills, and a hunger to learn and innovate.

Formación

• Retail experience at a customer-focused company.
• 6+ months in a management position.
• Ability to deliver top-notch customer service and product knowledge.
• Adaptable, entrepreneurial mindset and proactive problem-solver.
• Strong collaboration and positive energy, even during long hours.
• Not on LEIE list.

Responsabilidades

• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Foster an inclusive culture by treating customers and colleagues with respect.
• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.

Conocimientos

Interpersonal skills

Communication skills

Customer service

Team leadership

Proactive problem-solving

Descripción del empleo

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our stores in the U.S. and Canada.

You will lead on the floor, oversee front-of-house operations, and step in when a manager isn’t present, guiding the team with Warby Parker's story and values. You bring retail experience with at least 6 months in a supervisory role, stellar interpersonal skills, and a hunger to learn and innovate.