Retail Floor Lead: Customer Experience & Sales

Warby Parker; Watertown (MA); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k)

Free eyewear

Paid time off

Parental leave

Zusammenfassung

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our U.S. and Canada stores. You’ll lead on the floor, support front-of-house operations, and partner with management on projects while promoting the brand’s values and story.

You bring retail experience, at least 6 months in a leadership role, and strong communication skills. The role rewards a team-focused, entrepreneurial mindset with opportunities for growth and recognition.

Qualifikationen

• Retail experience at a customer-focused company.
• 6+ months in a management position.
• Excellent interpersonal and communication skills.
• Ability to remain cool under pressure and adapt quickly.

Aufgaben

• Lead floor selling on the sales floor and front-of-house operations.
• Open and close the store.
• Foster an inclusive, service-minded retail environment.
• Share Warby Parker's story and mission with customers.
• Participate in process ideation and special projects.
• Lead team touch-bases when a manager is not present.
• Provide product knowledge and thoughtful style advice.

Kenntnisse

Retail management

Customer service

Interpersonal skills

Team leadership

Entrepreneurial mindset

Jobbeschreibung

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our U.S. and Canada stores. You’ll lead on the floor, support front-of-house operations, and partner with management on projects while promoting the brand’s values and story.

You bring retail experience, at least 6 months in a leadership role, and strong communication skills. The role rewards a team-focused, entrepreneurial mindset with opportunities for growth and recognition.