Sales Engineer - Open Source Security (Remote)

Socket; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Salary bands

Equity program

Health benefits

Flexible time-off

Parental leave

Remote-first team off-sites

Job summary

Socket is seeking a Sales Engineer to support our SMB clients from a remote-first environment in the United States. You will lead product demonstrations, address customer challenges, and craft technical content to guide customers through use cases.

You’ll translate customer needs to Socket capabilities and support POCs with guidance from cross-functional teams. You will collaborate with Sales, Product, Engineering, and Customer Success to drive value, ensure successful evaluations, and

Qualifications

• Prior technical experience in customer-facing roles.
• Ability to multitask with competing priorities and strong time management.
• Empathetic toward customer challenges and able to dive deep.
• Ability to work cross-functionally with Sales, Product, and Engineering.
• Willingness to learn new tools and technologies; familiar with web APIs and SDKs.

Responsibilities

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
• Craft technical content to guide customers in implementing specific use cases or extending our solution.
• Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
• Provide guidance on integrating solutions into the customer’s existing infrastructure.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

Skills

Customer-facing experience

Cross-functional collaboration

Time management

Empathy

Scripting basics

Education

CS degree or equivalent

Tools

GitLab

Bitbucket

Open-source security tooling

Job description

Socket is seeking a Sales Engineer to support our SMB clients from a remote-first environment in the United States. You will lead product demonstrations, address customer challenges, and craft technical content to guide customers through use cases.

You’ll translate customer needs to Socket capabilities and support POCs with guidance from cross-functional teams. You will collaborate with Sales, Product, Engineering, and Customer Success to drive value, ensure successful evaluations, and