Sales Engineer, Commercial

Rozgoo; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Socket is seeking a Sales Engineer to support our commercial customers and serve as the bridge between customers and our engineering, product, and design teams.

You will lead demonstrations, craft technical guidance for use cases, and collaborate with account teams to translate customer needs into Socket capabilities while supporting POCs and integrations.

Qualifications

• 5+ years in pre-sales technical roles with commercial customers
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: software engineering, data science, or equivalent
• Deep familiarity with package managers (npm or PyPI) and programming ecosystems (JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Responsibilities

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections
• Craft technical content to guide customers in implementing specific use cases or extending our solution
• Collaborate with account teams to translate customer requirements to Socket capabilities
• Support POCs that align with customer requirements; provide technical expertise during evaluation
• Guide on integrating solutions into customer infrastructure
• Distill customer feedback to Product Management, Engineering, Marketing, and Sales
• Collaborate with Customer Success to drive post-sales revenue and retention
• Execute cross-functional projects involving Engineering, Sales, and Marketing

Skills

Pre-sales experience

Security domain

SaaS experience

Software engineering

Python/JS/Go scripting

Tools

Git

GitHub

REST APIs

Job description

About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!) Founded by Feross Aboukhadijeh , a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $ 125M in funding from top angels, operators, and security leaders.

About the Role

Socket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

What You'll Do

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
• Craft technical content to guide customers in implementing specific use cases or extending our solution.
• Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
• Provide guidance on integrating solutions into the customer's existing infrastructure.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

What You'll Bring

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: prior software engineering, data science, or equivalent role
• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Our Interview Process

Phone Screen with our Talent Team

Virtual f2f with the Hiring Manager

Virtual f2f with members of our Sales Team

Presentation

Final call with our Founder

Debrief

References

Offer

Hiring is a big decision on both sides.

Benefits:

Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer: Market competitive salary bands Mean