Sales Enablement & Training Partner

Crescent Electric Supply Company

Northern (KY)

Hybrid

USD 70,000 - 100,000

Full time

6 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
401(k) plan
Paid time off
Company-paid holidays
Life insurance
Disability insurance

Job summary

Crescent Electric Supply Company seeks a Sales Learning & Development Business Partner to design and deploy enterprise-wide sales training. You will lead curriculum development for Branch Manager, Inside and Counter Sales, and integrate with Workday LMS while staying current on sales processes and customer service excellence.

You will mentor new staff, track onboarding milestones, and work with leaders to close training gaps.

Qualifications

  • Bachelor’s degree in Business, Communication, Education, or other related field; or 4 years of related experience in lieu of Bachelor's degree.
  • Valid driver's license.
  • Knowledge of workplace safety practices.
  • Experience in a distribution order entry role with good product knowledge of the electrical industry.
  • Proven experience in Workday HCM a plus.
  • Experience in training and developing employees, including using content creation tools such as Camtasia, Articulate, or Adobe Captivate.
  • Ability and willingness to travel up to 50% of the time to support branch training needs and various projects.
  • Experience in Solar Eclipse and/or Salesforce.

Responsibilities

  • Lead content creation and training program deployment by collaborating with leadership and subject matter experts for Branch Manager, Inside Sales, and Counter Sales roles.
  • Create, test, and maintain related training curriculum and content for Workday Learning Management (LMS) system.
  • Gain and maintain Eclipse and sales technical skills to serve as a subject matter expert for the field and various learning programs.
  • Understand and train on the end-to-end sales processes at Crescent Electric, with a strong focus on creating strong customer service experiences.
  • Provide on-the-job training for Branch sales staff, ranging from Branch Manager to Counter to Inside Sales.
  • Monitor and track training to ensure employees meet onboarding milestones.
  • Work with subject matter experts to ensure training and Crescent Electric Training Guide (CETG) content is accurate and up-to-date.
  • Measure effectiveness of delivered programs and work with key stakeholders to drive change and meet organizational goals.
  • Strive to ensure training programs are engaging and encourage employee retention.
  • Create and innovate materials as needed to drive organizational objectives.

Skills

LMS deployment
Workday
Salesforce
Camtasia
Articulate
Adobe Captivate
Training
Communication
Travel 50%
Customer service

Education

Bachelor’s degree or 4 years experience
Workplace safety knowledge

Tools

Workday LMS
Camtasia
Articulate
Adobe Captivate
Salesforce

Job description

Crescent Electric Supply Company seeks a Sales Learning & Development Business Partner to design and deploy enterprise-wide sales training. You will lead curriculum development for Branch Manager, Inside and Counter Sales, and integrate with Workday LMS while staying current on sales processes and customer service excellence.

You will mentor new staff, track onboarding milestones, and work with leaders to close training gaps.

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