Sales & Customer Solutions Specialist - In-Office

Jobtome; Monroe Township (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative for an in-office call center in the United States. You will be the first point of contact, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell Spectrum services while building customer satisfaction and loyalty.

The role offers competitive pay starting at $18/hour with incentives that can push top performers beyond $80,000 annually, plus free and discounted Spectrum services.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience.
• Ability to read, write, speak and understand English.

Responsibilities

• Handle inbound calls from customers in a call center.
• Investigate concerns and resolve issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Explain products clearly to retain customers and drive loyalty.

Skills

Customer service

Bilingual not required

Communication skills

Sales skills

Education

High school diploma

Job description

Spectrum is hiring a Sales and Customer Solutions Representative for an in-office call center in the United States. You will be the first point of contact, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell Spectrum services while building customer satisfaction and loyalty.

The role offers competitive pay starting at $18/hour with incentives that can push top performers beyond $80,000 annually, plus free and discounted Spectrum services.