Inbound Sales & Customer Solutions Rep

Jobtome; Unionville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives program

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in an in-office call center in the United States. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services to improve satisfaction and loyalty.

Competitive pay with incentives is available. Starting pay is $18 per hour, with incentives potentially pushing annual earnings well over $80,000 for top

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Excellent verbal communication and active listening.

Responsibilities

• Handle inbound calls and resolve customer inquiries quickly and professionally.
• Identify opportunities to upsell or cross-sell Spectrum products and services.
• Maintain accurate order processing in the billing system and document interactions.
• Deliver outstanding customer solutions while meeting performance metrics and quality standards.

Skills

English proficiency

Sales experience

Communication

Customer service

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in an in-office call center in the United States. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services to improve satisfaction and loyalty.

Competitive pay with incentives is available. Starting pay is $18 per hour, with incentives potentially pushing annual earnings well over $80,000 for top