Sales & Customer Solutions Specialist (In-Office)

Jobtome; Iron Station (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in our United States call center network. The role focuses on inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products while strengthening customer satisfaction and loyalty.

A high school diploma and 1+ year of sales experience are expected, with bilingual English/Spanish skills a plus. Work in an in-office environment Monday–Friday, with competitive pay starting at 18 USD/hour

Qualifications

• High school diploma or equivalent required.
• 1+ years of sales experience required.
• Excellent English communication skills required.
• Bilingual in Spanish and English preferred.
• Ability to navigate multiple software applications while assisting customers.

Responsibilities

• Handle inbound customer calls and resolve issues in real time.
• Identify upsell/cross-sell opportunities to grow revenue.
• Explain products clearly and reinforce Spectrum benefits to customers.
• Maintain high levels of customer satisfaction and loyalty.

Skills

English proficiency

Communication skills

Bilingual (Spanish & English)

Flexible schedule

Sales experience

Customer service

Telecom knowledge

Multitasking

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in our United States call center network. The role focuses on inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products while strengthening customer satisfaction and loyalty.

A high school diploma and 1+ year of sales experience are expected, with bilingual English/Spanish skills a plus. Work in an in-office environment Monday–Friday, with competitive pay starting at 18 USD/hour