In-Office Sales & Customer Solutions Specialist

Jobtome; High Shoals (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives and potential earnings over

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. This in-office role involves handling inbound calls, resolving billing issues, and identifying upsell opportunities to strengthen customer satisfaction and loyalty.

We value a positive mindset, strong communication, and a proven sales record. Compensation includes incentives and a base pay starting at $18/hour with potential annual earnings over $80,000 for top performers.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Ability to communicate clearly and professionally.
• Flexible schedule and overtime as needed.
• Working knowledge of telecommunications services (Video, Internet, Voice, Mobile).
• Ability to use computer and multiple software applications simultaneously.
• Proven track record of sales success.

Responsibilities

• Handle inbound calls from customers in a call center environment.
• Investigate concerns and resolve issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Process orders within the billing system for retained accounts and new sales.
• Explain products and services clearly and re-sell to customers.

Skills

English fluency reading/writing

Sales experience

Customer service

Communication

Flexible schedule

Multitasking with software

Education

High school diploma or equivalent

Tools

Billing system

CRM software

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. This in-office role involves handling inbound calls, resolving billing issues, and identifying upsell opportunities to strengthen customer satisfaction and loyalty.

We value a positive mindset, strong communication, and a proven sales record. Compensation includes incentives and a base pay starting at $18/hour with potential annual earnings over $80,000 for top performers.