Sales & Customer Solutions Specialist — In-Office

Jobtome; Cramerton (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Competitive pay and benefits

Job summary

Spectrum is hiring for a Sales and Customer Solutions Representative in a one of our U.S. call centers. You will be the first point of contact, handling inbound calls, resolving issues, and identifying upsell opportunities while strengthening customer satisfaction and loyalty.

This is an in-office, individual contributor role with a Monday–Friday schedule. Earn a competitive starting wage of $18/hour with incentives that can push annual earnings higher for top performers.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Flexible schedule and overtime as requested.
• Working knowledge of telecommunications services is a plus.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Explain products and services clearly to customers.
• Process orders in the billing system for retained accounts and new sales.

Skills

English literacy

Sales experience

Communication

Customer service mindset

Multitasking with software

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring for a Sales and Customer Solutions Representative in a one of our U.S. call centers. You will be the first point of contact, handling inbound calls, resolving issues, and identifying upsell opportunities while strengthening customer satisfaction and loyalty.

This is an in-office, individual contributor role with a Monday–Friday schedule. Earn a competitive starting wage of $18/hour with incentives that can push annual earnings higher for top performers.