Sales & Customer Solutions Specialist

Jobtome; Davidson (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives and bonuses

Career growth opportunities

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative. In this in-office role, you’ll be the first point of contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell products and services while strengthening customer satisfaction and loyalty.

Based in a call center, you’ll work a Monday–Friday schedule in a fast-paced team environment. High school diploma and 1+ year sales experience required; bilingual Spanish/English is a plus.

Qualifications

• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Must be available to work a flexible schedule and overtime as requested.
• Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products.

Responsibilities

• Handle inbound calls and resolve issues in real time.
• Upsell or cross-sell products and services as appropriate.
• Process orders within the billing system for retained accounts and new sales.
• Explain products and services to customers clearly and accurately.
• Maintain customer satisfaction and loyalty and strengthen Spectrum brand.

Skills

English proficiency

Communication skills

Multitasking

Flexible schedule

Telecom services

Spanish & English

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative. In this in-office role, you’ll be the first point of contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell products and services while strengthening customer satisfaction and loyalty.

Based in a call center, you’ll work a Monday–Friday schedule in a fast-paced team environment. High school diploma and 1+ year sales experience required; bilingual Spanish/English is a plus.