Inbound Sales & Customer Solutions Rep

Jobtome; Indian Trail (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative to handle inbound calls, resolve customer issues in real time, and identify upsell opportunities. This in-office role in a call center emphasizes customer satisfaction and brand loyalty, with a clear path to rewarding performance.

Qualifications include a high school diploma and 1+ year of sales experience, plus strong English communication. Bilingual Spanish & English is a plus, with a Monday–Friday schedule and overtime as needed.

Qualifications

• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Bilingual in Spanish & English is a plus.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Upsell or cross-sell products and services where appropriate.
• Explain products clearly to customers and support retention.

Skills

Sales experience

Customer service

Bilingual Spanish & English

Communication skills

Time management

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative to handle inbound calls, resolve customer issues in real time, and identify upsell opportunities. This in-office role in a call center emphasizes customer satisfaction and brand loyalty, with a clear path to rewarding performance.

Qualifications include a high school diploma and 1+ year of sales experience, plus strong English communication. Bilingual Spanish & English is a plus, with a Monday–Friday schedule and overtime as needed.