Sales & Customer Solutions Specialist

Jobtome; Fort Mill (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role offers competitive pay starting at $18/hour with incentives that can bring top performers to an annual salary above $70,000.

You will retain customers and upsell Spectrum services, contributing to revenue growth while delivering excellent service. The position requires strong communication skills, experience in call center environments, and the ability to work variable hours, including weekends and

Qualifications

• Read, write, speak and understand English.
• 2+ years of call center experience in customer service or phone sales.
• Ability to work variable hours, including weekends, holidays, and split days off.

Responsibilities

• Engage with customers to resolve inquiries and upsell Spectrum services.
• Retain customers and improve satisfaction through effective communication.
• Process orders and document interactions in the billing system.
• Explain Spectrum products clearly and compare them to competitors.

Skills

English proficiency

Customer service

Sales techniques

Communication skills

Problem solving

Computer skills

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role offers competitive pay starting at $18/hour with incentives that can bring top performers to an annual salary above $70,000.

You will retain customers and upsell Spectrum services, contributing to revenue growth while delivering excellent service. The position requires strong communication skills, experience in call center environments, and the ability to work variable hours, including weekends and