Customer Solutions & Retention Sales Specialist

Jobtome; Clover (SC); On-site; USD 25,000 - 55,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role focuses on retaining customers, upselling Spectrum services, and driving revenue while delivering professional service. Competitive pay starts at $18/hour with incentives and potential for annual earnings over $70,000 for top performers.

We offer a strong benefits package, a supportive work environment, and opportunities for career growth in a nationwide footprint.

Qualifications

• 2+ years of call center experience in customer service or phone sales, or equivalent experience.
• Ability to read, write, speak and understand English.
• Ability to communicate effectively with customers and colleagues.
• Proven ability to retain customers and upsell products.

Responsibilities

• Resolve billing inquiries, product questions and service issues for customers.
• Apply telephonic techniques to retain customers and upsell Spectrum services.
• Explain Spectrum products and compare with competitors.
• Process orders in the billing system for retained accounts and new sales.

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role focuses on retaining customers, upselling Spectrum services, and driving revenue while delivering professional service. Competitive pay starts at $18/hour with incentives and potential for annual earnings over $70,000 for top performers.

We offer a strong benefits package, a supportive work environment, and opportunities for career growth in a nationwide footprint.