Sales & Customer Solutions Rep – Upsell & Retain

Jobtome; High Shoals (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. You will retain customers and upsell Spectrum’s video, data, and voice services, delivering superior service. Starting pay is $18/hour with incentives that can push top performers beyond $70,000 annually.

The role emphasizes customer satisfaction, revenue growth, and career development within Spectrum. Work is in an office setting with potential weekend/holiday hours as needed; Spectrum supports career growth

Qualifications

• 2+ years in call center or front-line sales experience preferred.
• Excellent verbal and written communication in English.
• Ability to retain customers and upsell products.

Responsibilities

• Engage with customers to resolve billing inquiries and product questions.
• Upsell Spectrum’s video, data and voice services to retain and grow revenue.
• Maintain professionalism and courtesy in every interaction.

Skills

Customer service

Sales skills

Communication

Problem solving

English proficiency

Education

High school diploma

Tools

Billing system

CRM software

Microsoft Office

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. You will retain customers and upsell Spectrum’s video, data, and voice services, delivering superior service. Starting pay is $18/hour with incentives that can push top performers beyond $70,000 annually.

The role emphasizes customer satisfaction, revenue growth, and career development within Spectrum. Work is in an office setting with potential weekend/holiday hours as needed; Spectrum supports career growth