Sales & Customer Solutions Rep — Up to $80K/yr Potential

Jobtome; Pineville (LA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to join our in-office call center team. You will be the first point of contact, handling inbound calls, addressing billing questions, and identifying upsell opportunities while strengthening customer satisfaction and loyalty.

A high school diploma and 1+ year sales experience are required. This role offers competitive pay starting at $18/hour plus incentives that can push annual earnings well beyond $80,000 for top performers,

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Ability to communicate in a clear, professional manner.
• Must be available to work a flexible schedule and overtime as requested.
• Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products.
• Ability to use computer and multiple software applications simultaneously.
• Ability to demonstrate a record of success in your sales career to date.

Responsibilities

• Handle inbound calls as the first point of contact for customers.
• Identify opportunities to upsell or cross-sell products and services.
• Resolve billing inquiries and service-related issues in real time.
• Process orders within the billing system for retainment and sales.
• Explain products and services clearly to retain and upsell customers.

Skills

English proficiency

Sales experience

Communication skills

Telephone/customer service

Tech-savvy

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to join our in-office call center team. You will be the first point of contact, handling inbound calls, addressing billing questions, and identifying upsell opportunities while strengthening customer satisfaction and loyalty.

A high school diploma and 1+ year sales experience are required. This role offers competitive pay starting at $18/hour plus incentives that can push annual earnings well beyond $80,000 for top performers,