Sales & Customer Solutions Rep — Call Center, Up to $80k

Jobtome; Stanfield (OR); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in our in-office call centers to be the first point of contact for customers. You will handle inbound calls, investigate concerns, resolve issues in real time, and identify opportunities to upsell or cross-sell products and services while strengthening customer satisfaction.

We offer competitive pay starting at $18/hour, incentives that can raise compensation substantially, and Spectrum benefits.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Bilingual in Spanish and English.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Explain products and services clearly and accurately.
• Maintain customer satisfaction and loyalty while supporting the Spectrum brand.

Skills

English proficiency

Customer communication

Sales experience

Bilingual Spanish

Flexible schedule

Overtime availability

Telecom product knowledge

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in our in-office call centers to be the first point of contact for customers. You will handle inbound calls, investigate concerns, resolve issues in real time, and identify opportunities to upsell or cross-sell products and services while strengthening customer satisfaction.

We offer competitive pay starting at $18/hour, incentives that can raise compensation substantially, and Spectrum benefits.