Sales & Customer Solutions Rep — Earn Up to $80K

Jobtome; Cornelius (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives for top performers

Career growth opportunities

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in a call center environment. You’ll manage inbound calls, resolve billing inquiries, and look for upsell opportunities while delivering strong customer satisfaction.

This in-office role offers a Monday–Friday schedule with competitive pay starting at $18/hour and incentives that can push annual earnings beyond $80,000 for top performers. Spectrum provides strong benefits and growth potential.

Qualifications

• Must be able to read, write, speak and understand English.
• Clear, professional communication style.
• Able to work flexible schedule and overtime as needed.
• Familiarity with telecommunications services (Video, Internet, Voice, Mobile).
• Comfort using computers and multiple software applications simultaneously.
• Proven success in sales career to date.

Responsibilities

• Be the first point of contact for customers in an inbound call center.
• Investigate concerns and resolve issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Handle order processing within the billing system for retained accounts and new sales.

Skills

English proficiency

Professional communication

Flexibility

Telecom knowledge

Multitasking

Sales track record

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in a call center environment. You’ll manage inbound calls, resolve billing inquiries, and look for upsell opportunities while delivering strong customer satisfaction.

This in-office role offers a Monday–Friday schedule with competitive pay starting at $18/hour and incentives that can push annual earnings beyond $80,000 for top performers. Spectrum provides strong benefits and growth potential.