Sales & Customer Solutions Rep - In-Office, Up to $80k/yr

Jobtome; Midland (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free internet

TV discounts

Mobile discounts

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to be the first line of contact for customers in a call-center setting. You will handle inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell Spectrum services while maintaining high customer satisfaction.

The role requires at least a high school diploma and 1+ years of sales experience, with strong English communication and the ability to work a flexible schedule in an in-office

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.

Responsibilities

• Be the first point of contact for customers and handle inbound calls.
• Investigate concerns, resolve issues in real time, and upsell/cross-sell where appropriate.
• Explain Spectrum products and services and retain customers through effective communication.
• Process orders within the billing system for retained accounts and new sales.

Skills

Bilingual reading/writing?

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to be the first line of contact for customers in a call-center setting. You will handle inbound calls, resolve issues in real time, and identify opportunities to upsell or cross-sell Spectrum services while maintaining high customer satisfaction.

The role requires at least a high school diploma and 1+ years of sales experience, with strong English communication and the ability to work a flexible schedule in an in-office