Sales & Customer Solutions Rep - Up to $80k with Incentives

SPECTRUM; Monroe (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives and bonuses

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to handle inbound calls, resolve issues in real time, and identify upsell opportunities. You’ll work in an in-office call center, engaging customers with professionalism and a customer-first mindset.

We offer competitive pay starting at $18/hour with incentives that can push annual earnings over $80,000 for top performers, plus free and discounted Spectrum services for employees and their families.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Ability to communicate clearly and professionally.
• Flexible schedule and overtime availability.
• Working knowledge of telecommunications services (Video, Internet, Voice, Mobile).
• Ability to use computer and multiple software applications.
• Bilingual in Spanish & English.

Responsibilities

• Handle inbound calls as first point of contact.
• Upsell or cross-sell products and services where appropriate.
• Process orders and lookups in billing system.
• Address billing inquiries, pricing and service complaints.
• Explain products and services and retain customers.

Skills

English proficiency

Sales experience

Bilingual Spanish

Communication skills

Flexible schedule

Product knowledge (telecom)

Education

High school diploma

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to handle inbound calls, resolve issues in real time, and identify upsell opportunities. You’ll work in an in-office call center, engaging customers with professionalism and a customer-first mindset.

We offer competitive pay starting at $18/hour with incentives that can push annual earnings over $80,000 for top performers, plus free and discounted Spectrum services for employees and their families.