Sales & Customer Solutions Rep | $18+/hr + $70k+ Potential

Jobtome; Dallas Township (MO); Sur place; USD 25 000 - 45 000; Plein temps

Avantages offerts par ce poste

Free Spectrum services

Discounted Spectrum services

Incentives and performance bonuses

Résumé du poste

Spectrum is seeking a Sales and Customer Solutions Representative to join our team. You will handle billing inquiries, retain customers, and upsell Spectrum’s video, data and phone services while delivering professional, customer-focused support.

With at least 2 years of call center experience, strong communication skills, and the ability to work variable hours, you’ll help achieve activity goals and drive revenue in a dynamic, award-winning environment.

Qualifications

• High school diploma or equivalent.
• 2+ years of call center experience in customer service or phone sales.
• Ability to read, write, speak and understand English.
• Ability to communicate effectively with customers and teammates.

Responsabilités

• Engage with customers to resolve billing inquiries and service questions.
• Retain customers and upsell Spectrum’s video, data, and phone services.
• Maintain professionalism in every customer interaction and meet activity goals.

Connaissances

English proficiency

Customer service

Communication skills

Upselling techniques

Call center experience

Billing knowledge

Formation

High school diploma or equivalent

Outils

Billing system

Description du poste

Spectrum is seeking a Sales and Customer Solutions Representative to join our team. You will handle billing inquiries, retain customers, and upsell Spectrum’s video, data and phone services while delivering professional, customer-focused support.

With at least 2 years of call center experience, strong communication skills, and the ability to work variable hours, you’ll help achieve activity goals and drive revenue in a dynamic, award-winning environment.