Sales & Customer Solutions Rep — Earn $80K+ with Incentives

Jobtome; Dallas Township (MO); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in our U.S. call centers. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell products and services while boosting satisfaction and loyalty.

We offer competitive pay starting at $18/hour with incentives that can push annual earnings above $80,000 for top performers. In-office, Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Bilingual in Spanish & English.

Responsibilities

• Support efforts to simplify and enhance customer experience.
• Meet or exceed customer solutions activity goals using effective telephone-based techniques to retain customers.
• Respond promptly to inbound calls, addressing billing inquiries, pricing, and service complaints.
• Master order processing within the billing system for retained accounts and new sales.
• Explain products and services to customers, with a thorough understanding of competitors, to retain and cross-sell.

Skills

English fluency

Spanish bilingual

Strong communication

Flexible schedule

Telecom knowledge

Sales experience

Computer skills

Upsell techniques

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in our U.S. call centers. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell products and services while boosting satisfaction and loyalty.

We offer competitive pay starting at $18/hour with incentives that can push annual earnings above $80,000 for top performers. In-office, Monday–Friday schedule.