Sales & Customer Solutions Rep – Up to $80k+ with Incentives

Jobtome; Cramerton (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in the United States to be the first point of contact for customers in our in-office call centers. You will manage inbound calls, investigate concerns, resolve issues in real time, and identify upsell opportunities while strengthening loyalty and satisfaction.

You will work a Monday–Friday schedule in our call center environment, leveraging your English communication skills and product knowledge across Video, Internet, Voice and

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of sales experience.
• Proficiency in English communications.
• Bilingual Spanish and English preferred.

Responsibilities

• Handle inbound customer calls in a fast-paced call center.
• Identify opportunities to upsell or cross-sell products and services.
• Resolve billing and service issues in real time to improve satisfaction.
• Explain Spectrum products clearly and accurately to customers.

Skills

English proficiency

Clear communication

Flexible schedule & overtime

Telecommunications knowledge

Computer skills

Sales track record

Spanish bilingual

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in the United States to be the first point of contact for customers in our in-office call centers. You will manage inbound calls, investigate concerns, resolve issues in real time, and identify upsell opportunities while strengthening loyalty and satisfaction.

You will work a Monday–Friday schedule in our call center environment, leveraging your English communication skills and product knowledge across Video, Internet, Voice and