Sales & Customer Solutions Rep — High Earning Potential

Jobtome; Stanley (NC); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Free Spectrum services

Incentive program

Career growth opportunities

Résumé du poste

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role focuses on resolving billing questions, upselling Spectrum services, and maintaining high customer satisfaction to drive revenue growth.

You will handle calls, process orders, and explain product benefits while meeting performance metrics. The position requires a high school diploma and 2+ years in a call center or sales role, with flexible hours and weekend work potential.

Qualifications

• High school diploma or equivalent.
• 2+ years of call center or sales experience.
• Excellent verbal and written communication in English.
• Ability to work variable hours, including weekends/holidays.

Responsabilités

• Resolve billing inquiries and product questions.
• Retain customers and upsell Spectrum products.
• Maintain professionalism in customer interactions.
• Meet activity goals with call-handling metrics.
• Process orders in the billing system.
• Explain Spectrum products and compare to competitors.
• Enhance customer experience through every transaction.

Connaissances

English proficiency

Customer service

Sales techniques

Phone sales

Billing system

Product knowledge

Communication skills

Time management

Formation

High school diploma

Outils

Billing system

Description du poste

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. The role focuses on resolving billing questions, upselling Spectrum services, and maintaining high customer satisfaction to drive revenue growth.

You will handle calls, process orders, and explain product benefits while meeting performance metrics. The position requires a high school diploma and 2+ years in a call center or sales role, with flexible hours and weekend work potential.