Inbound Sales & Customer Solutions Rep

Jobtome; Mint Hill (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives & commissions

Career growth opportunities

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in a North Carolina call center. You will be the first point of contact, handling inbound calls, resolving issues, and identifying upsell opportunities to strengthen customer satisfaction and loyalty. This role offers competitive pay and incentives, with Spectrum services included.

Join Spectrum, be part of a team that delivers high-quality customer experiences, and grow your career in a fast-paced, in-office environment.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Fluent in English; bilingual Spanish & English.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Identify upsell or cross-sell opportunities to expand account value.
• Explain products and services clearly to customers and retain loyalty.

Skills

Bilingual Spanish & English

Excellent communication

Computer and software literacy

Sales experience

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in a North Carolina call center. You will be the first point of contact, handling inbound calls, resolving issues, and identifying upsell opportunities to strengthen customer satisfaction and loyalty. This role offers competitive pay and incentives, with Spectrum services included.

Join Spectrum, be part of a team that delivers high-quality customer experiences, and grow your career in a fast-paced, in-office environment.